Privacy Policy

1. Introduction

BarkingSpiderShop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.barkingspidershop.com and use our services.

We value your trust and strive to be transparent about our data practices. By accessing or using our website, you consent to the collection, use, and storage of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when registering for an account, making a purchase, signing up for our newsletter, participating in promotions, or contacting our customer service. This information may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Billing and payment information (such as credit card details and billing address)
• Account login information (such as username and password)
• Purchase history and preferences
• Shipping information
• Communications you send to us (such as customer service inquiries, product reviews, and survey responses)

2.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and your interaction with our website. This information includes:

• Device information (such as your IP address, browser type, operating system, device type, and referring URLs)
• Usage information (such as pages visited, time spent on the site, links clicked, and purchase behavior)
• Location information (such as general geographic location based on your IP address)

2.3 Information from Third Parties

We may receive information about you from other sources, including:

• Third-party service providers (such as payment processors, shipping providers, and marketing partners)
• Social media platforms (if you interact with our social media accounts or use social media credentials to log in to our site)
• Publicly available sources
• Business partners and affiliates

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders, send order confirmations, and provide customer service
• Create and manage your account
• Send transactional emails, such as order confirmations and shipping updates
• Provide, maintain, and improve our website and services
• Send marketing communications, promotional offers, and updates about our products (if you have opted in to receive such communications)
• Personalize your shopping experience and provide product recommendations
• Conduct research and analytics to understand customer preferences and improve our offerings
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and policies
• Respond to your inquiries and resolve disputes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, customer service, website hosting, email delivery, marketing assistance, and data analysis. These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation or process
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public
• Protect against legal liability

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or similar purposes.

5. Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website and to provide you with a more personalized experience.

5.1 Cookies

Cookies are small data files that are placed on your device when you visit a website. We use cookies to:

• Remember your preferences and settings
• Keep track of items in your shopping cart
• Provide secure authentication for your account
• Improve the performance of our website
• Understand how users navigate our website
• Personalize your experience
• Provide targeted advertising

5.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of our services.

For more information about cookies and how to manage them, please visit our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and to ensure a level of security appropriate to the risk. These measures include:

• Encryption of sensitive information
• Secure Socket Layer (SSL) technology for all transactions
• Regular security assessments and monitoring
• Access controls for our employees and contractors
• Physical and electronic safeguards for data storage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain your information for the following purposes:

• To provide services you have requested
• To comply with legal obligations
• To resolve disputes
• To enforce our agreements

When we no longer need to use your personal information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

8.1 Access and Correction

You have the right to access, update, or correct the personal information we have about you. You can review and update your personal information by logging into your account or by contacting us directly.

8.2 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, subject to legal requirements that may require us to retain your information.

8.4 Marketing Choices

You can opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions included in each marketing email
• Updating your preferences in your account settings
• Contacting our customer service team

Please note that even if you opt out of marketing communications, we will still send you transactional messages, such as order confirmations and customer service responses.

8.5 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our website currently does not respond to browser "Do Not Track" signals.

8.6 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the "Shine the Light" law. For more information about these rights, please refer to our California Privacy Rights section.

9. International Data Transfers

BarkingSpiderShop is based in the United States, and we process and store information on servers located in the United States. If you are located outside the United States, your personal information may be transferred to, stored, and processed in a country different from your country of residence, including the United States, which may have data protection laws that are different from those in your country.

By using our services, you consent to the transfer of your personal information to the United States and other countries where we and our service providers operate.

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe.