Contact Us

Yes, we specialize in custom commissions. Whether you're looking for a personalized jewelry piece, a specific home decor item, or custom apparel, our designers will work closely with you to bring your vision to life. Please use our contact form to schedule a consultation, and we'll guide you through the entire process.

Our New York studio is open to visitors by appointment only. To schedule a visit, please contact us at least 48 hours in advance. During your visit, you'll have the opportunity to view our collections up close, meet our artisans, and discuss custom creations. We recommend allocating at least an hour for the full experience.

We offer free standard shipping on all orders over $100 within the United States. International shipping is available to most countries, with rates calculated at checkout. All items are carefully packaged in our signature gift boxes and shipped with tracking information. Standard shipping typically takes 5-7 business days, while express options are available for faster delivery. For more details, please visit our Shipping Information page.

We offer a 30-day return policy for most items in their original, unworn condition with all packaging materials. Custom orders and limited edition pieces are eligible for exchange or store credit only. For complete details on our returns process, please refer to our Returns & Exchanges page.

Yes, all our products come with detailed care instructions specific to the materials used. Generally, we recommend storing jewelry in the provided cases, avoiding exposure to chemicals like perfumes and cleaning agents, and periodic professional cleaning for precious metal pieces. For textiles, follow the attached care label instructions. If you have specific questions about caring for your item, please contact our customer service team.